How can I exchange a product?Updated 2 years ago

If you need to exchange a product for a different color or style, that’s easy, too. We process exchanges just like returns. You will return the product and receive credit for the returned items. You can order your replacement product at any time.

Here’s how to submit your exchange:

• Enter your order number and the email address used when placing your order.
• Follow the steps as you are guided through the process. Once complete, print your Return Authorization Form.
• Pack your products in the original packaging, including any documentation, return authorization form, accessories and manuals you may have received with the product. Make sure everything is well packed and secure to prevent damage during shipping.
• For U.S. orders, follow the instructions to print your free return shipping label, adhere the label to the outside of the package, and make sure all previous address information is covered. For orders placed outside the U.S., you will need to pay for return shipping, and you can use any carrier you prefer.