Frequent Questions About Prescription Eyewear. Have questions about your online prescription glasses order? Let us help. If you don’t see your question below, send us a message and we’ll be happy to answer your question.
What information do I need to get started?Have your prescription and PD (pupillary distance) available (more information on how to get this below). You’ll need to type in your prescription and PD value to complete your order. Visit our Prescription E
How do I read my prescription? What do all the abbreviations and numbers mean?The key to reading your eyeglasses prescription, whether you have nearsightedness, farsightedness, astigmatism, or anything else, is knowing what OD and OS stand for.Someti
What is a bifocal or progressive lens? And do you offer bifocals or progressive lenses?Bifocals contain two lens powers. Progressive multifocal lenses gradually change in power from the top half of the lens to the bottom, and thus contain many lens p
Do you work with insurance companies for reimbursement?Prive Revaux is considered an out-of-network provider. You can apply for reimbursement if you have an out-of-network benefit included in your vision insurance. Currently, we do not accept flexibl
How much is shipping?Upon completion of your prescription; Standard shipping (21-28 days for prescription orders) is free. Expedited shipping is not available. Prescription items are not available to ship to Puerto Rico or APO.How long does it take t